Whirlpool WTW8120HC Washers
Quick Overview
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Common Issues and Troubleshooting
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**Unbalanced Loads**
This issue occurs when clothes in the washer are not evenly distributed, causing the machine to become off-balance during spin cycles. This can result in excessive vibration or noise and the machine stopping mid-cycle. -
**Failure to Drain**
The washer may fail to drain water properly due to blockages in the drain hose or if the drain pump is faulty. This can leave water standing in the drum after a cycle completes. -
**Water Leakage**
Leaks can occur if the water hoses are not properly connected or if the seals/joints within the washer have worn out. Another common cause could be a malfunctioning door seal or gasket. -
**Detergent Dispenser Issues**
The Load & Go bulk dispenser might not dispense detergent correctly if it is clogged or if there are settings issues. This might lead to poor cleaning performance. -
**Electrical Issues**
The washer might experience issues turning on or running cycles if there are problems with the electrical connections, control panel, or if there is a power supply issue.
Maintenance Recommendations
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1. **Task:** Use High Efficiency (HE) Detergents
Frequency: **Frequency:** Every wash load
**Details:** Always follow the HE detergent manufacturer’s instructions on the amount to use. Never exceed the recommended amount to prevent detergent and soil residue buildup, which can cause odors. -
2. **Task:** Clean Washer Cycle with affresh®
Frequency: **Frequency:** Monthly or every 30 wash cycles, whichever comes first
**Details:** Perform the Clean Washer Cycle using affresh® Washer Cleaner. Place an affresh® tablet in the bottom of the washer, not in the detergent dispenser. Do not add detergent to the cycle. -
3. **Task:** Clean Washer Cycle with Chlorine Bleach (Alternative)
Frequency: **Frequency:** Monthly or as needed
**Details:** Add 1 cup of liquid chlorine bleach to the bleach compartment and run the Clean Washer Cycle without any laundry. -
4. **Task:** Leave Washer Lid Open
Frequency: **Frequency:** After each use
**Details:** Leave the lid open to help dry out the washer and prevent odor-causing residue buildup. -
5. **Task:** Inspect and Replace Inlet Hoses
Frequency: **Frequency:** Regularly inspect; Replace every 5 years
**Details:** Periodically check for any bulges, kinks, cuts, wear, or leaks and replace hoses if necessary. Mark replacement date on hoses. -
6. **Task:** Clean Dispensers
Frequency: **Frequency:** As needed
**Details:** Wipe the dispensers with a damp cloth and dry thoroughly. Do not attempt to remove dispensers unless the model has a removable dispenser drawer. -
7. **Task:** External Cleaning
Frequency: **Frequency:** As needed
**Details:** Use a soft, damp cloth or sponge with mild soap or cleaner to wipe away spills. Avoid abrasive products to prevent damage to the finish.
- Use only High Efficiency (HE) detergents, and avoid using more than the recommended amount to prevent detergent and soil residue from accumulating inside the washer.
- Occasionally use warm or hot wash water settings instead of only cold water, as this helps in controlling the accumulation of soils and detergent.
- Leave the washer lid open between uses to allow the washer to dry out, which helps prevent odor-causing residue buildup.
- Perform a monthly cleaning cycle using either affresh® Washer Cleaner or liquid chlorine bleach to clean the inside of the washer and prevent odor buildup.
- Clean the exterior surfaces of the washer with a soft, damp cloth, and avoid using abrasive products to protect the finish.
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Energy Efficiency Tips
- Use the "Energy Saving" cycle whenever possible to reduce energy consumption.
- Load the washer to its recommended capacity to maximize the efficiency of each wash cycle.
- Use cold water settings for washing clothes whenever suitable, as heating water accounts for a significant portion of energy use in laundry.
- Activate the "Load & Go™" feature to optimize detergent usage, which can reduce the need for additional washes due to detergent residue on clothes.
- Regularly maintain your washer by using the "Clean Washer" cycle to prevent residue buildup, ensuring optimal performance and energy efficiency.
- Do not wash items cleaned, washed, soaked, or spotted with gasoline, dry cleaning solvents, or other flammable substances. They give off vapors that could ignite or explode.
- To prevent a risk of electrical shock, plug into a grounded 3-prong outlet. Do not remove the ground prong or use an adapter.
- Do not use an extension cord or adapter. Failure to follow this instruction can result in death, fire, or electrical shock.
- Supervise children closely when they are near the washer, as well as ensuring they do not play with the appliance.
- Before discarding or putting the washer out of service, remove the door or lid to prevent accidental entrapment.
Disposal Instructions
Before discarding the washer, remove the door or lid to prevent children from becoming trapped inside.
Before discarding the washer, remove the door or lid to prevent children from becoming trapped inside.
Environmental Impact
The Whirlpool WTW8120HC washer features energy-saving cycles and options, helping to reduce water and energy consumption and thereby minimizing its environmental footprint.
Available Documents
- Manual: dimensions_guide-Nfpz7k.pdf
- Manual: energy_guide-XVPXB0.pdf
- Manual: owners_manual-wBkqqa.pdf
- Manual: quick_reference_manual-TFfqE7.pdf
- Manual: warranty-cWTygX.pdf
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