Thermador PCG364WD Cooktops

Thermador PCG364WD Cooktops

Quick Overview

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Common Issues and Troubleshooting

  • **Electrical System Not Working**

    This issue may arise if the circuit breaker has tripped, the power cord plug is not connected, or there has been a power failure
  • **Igniter Sparks Intermittently**

    The igniter might be wet or dirty, or the burner ports may be clogged. Cleaning or drying the igniter and ensuring the burner ports are clear is advised
  • **Smell of Gas**

    This can occur if a gas valve has been left on, the gas cylinder is incorrectly coupled, or there is a leak in the gas pipe. It is crucial to turn off gas taps and check the connections
  • **Igniter Clicks Multiple Times Before Lighting**

    The burner parts may not be positioned correctly. Ensuring that the burner parts are correctly aligned can resolve this issue
  • **Igniters Spark Constantly**

    This could be due to incorrect appliance connection to the power supply or electrical power supply issues. It may be necessary to consult a qualified electrician

Maintenance Recommendations

  • 1. Task: Clean Burner Grates

    Frequency: Frequency: After Each Use

    Details: Wait until the appliance has cooled. Carefully lift off the burner grates and place them on a protected surface. Scrub with a non-metallic brush and soapy water. Clean around rubber feet carefully, as missing feet could cause the grates to scratch the rangetop surface. Dry the grates completely.
  • 2. Task: Clean Gas Rangetop Surface

    Frequency: Frequency: Regularly

    Details: Wipe with a non-abrasive cleaner such as dish soap and hot water, followed by immediate rinsing and drying. Avoid acidic or sugary spills as they deteriorate the enamel. Use minimal pressure with abrasive cleaners.
  • 3. Task: Condition Stainless Steel

    Frequency: Frequency: Regularly

    Details: Clean with soapy water and a soft cloth, rinse, and dry with a soft cloth. Use Thermador Stainless Steel Conditioner to maintain polish, remove heat discolorations with Bar Keeper's Friend®, and avoid chlorine-based cleaners.

  • Wipe the surface with dish soap and hot water using a soft cloth. Rinse and dry immediately to avoid water marks.
  • Use non-abrasive cleaners such as Fantastik®1 for general cleaning; avoid using abrasive cleaners too vigorously as they may damage the finish.

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Energy Efficiency Tips

  • Select a cookware diameter that matches the burner to ensure energy is effectively used.
  • Use cookware with a solid flat bottom to minimize energy consumption.
  • Close cookware with a fitting lid to prevent energy loss during cooking.
  • Cook with a small amount of water, as more water requires additional energy to heat.
  • Lower the power level as soon as possible while cooking to maintain efficiency.

  • Do not use the appliance for warming or heating a room, as this may result in carbon monoxide poisoning and can overheat the appliance.
  • Ensure proper installation and grounding by a qualified technician to avoid electric shock.

Disposal Instructions

To dispose of your Thermador PCG364WD Cooktop, first unplug the appliance from the power supply and cut through the power cord. Dispose of the applian...

Available Documents

  • Manual: installation_instructions-wMdT8O.pdf
  • Manual: specification_sheet-XqIcDJ.pdf
  • Manual: use_and_care_guide-Bak1tV.pdf

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