Samsung RS28CB760012/AA Refrigerator
Quick Overview
This page offers general guidance for your Samsung RS28CB760012/AA Refrigerator. For more personalized help try our expert AI trained to help with this appliance:
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Common Issues and Troubleshooting
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**Ice Maker Not Working**
The ice maker may fail to produce ice if it's not activated properly, the water supply is disconnected, or the freezer temperature is set too high. Ensure the ice maker is on, the water line is connected, and the temperature is adequately low . -
**Water Dispenser Dripping**
Dripping can occur if the water line is not inserted correctly into the coupler, allowing air to enter the line. Make sure the water line is fully inserted to prevent leakage . -
**Warm Compartments**
Both the fridge and freezer compartments may feel warm if the refrigerator hasn't had enough time to cool after being loaded or after being turned on. Allow a full 24 hours for cooling after setup or after placing room-temperature items inside . -
**Noises (Clicks, Pops, Cracks, Snaps)**
These noises are normal and typically occur when different parts of the refrigerator expand or contract due to temperature changes, especially during defrost cycles. Additionally, the ice maker's operation and the water intake can contribute to these sounds . -
**Water Filter Issues**
Small, bubbly ice cubes or slow water dispensing can result from a clogged water filter. It is recommended to replace the water filter regularly and flush out air from the water line after replacement .
Maintenance Recommendations
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1. **Task**
Frequency: **Frequency**
**Details** -
2. **Replacing the Water Filter**
Frequency: Every 6 months or when the Filter Reset indicator turns red
Shut off the water supply line, turn the filter cartridge counterclockwise 90 degrees to unlock, pull out the cartridge, insert a new one (use Samsung-provided or approved filters only), turn the knob clockwise to lock, reset the filter indicator . -
3. **Cleaning the Interior and Exterior**
Frequency: Monthly or as needed
Use a soft cloth with mild detergent. Do not spray water directly inside or outside the refrigerator, and avoid using a hairdryer to dry the interior. Do not place lit candles in the refrigerator to remove odors . -
4. **Replacing the LED Lamps**
Frequency: As needed when the lamp goes out
Contact a Samsung service center for replacement. Do not attempt to replace the lamps yourself to avoid electric shock . -
5. **Maintaining the Ice Maker**
Frequency: Monthly check or if issues arise
Ensure the ice maker is turned on, and water supply is connected. Replace the water filter if ice cubes are small or have bubbles. Dispense some ice cubes 8 and 16 hours after installation to fill the ice bucket to maximum capacity . -
6. **Leveling the Refrigerator and Adjusting Door Height**
Frequency: As needed
Use a flathead screwdriver to adjust the leveling legs. To adjust the door height, use a 19 mm spanner to loosen the clamp nut, then adjust the height nut accordingly. Re-tighten the clamp nut once done . -
7. **Checking for Blocked Vents**
Frequency: Quarterly
Ensure no food items are blocking the air vents inside the refrigerator to maintain proper air circulation and cooling efficiency . -
8. **Inspecting the Water Line and Coupling**
Frequency: Annually or if you notice drips from the water dispenser
Ensure the water line is properly connected to prevent air from entering the line, which can cause the dispenser to drip . -
9. **Addressing Odors**
Frequency: As needed
Remove spoiled food promptly, clean the interior, and ensure foods with strong odors are wrapped airtight . -
1. **Avoid Refreezing**
Frequency: As needed
Do not refreeze thawed foods completely to prevent food safety hazards . -
2. **Avoid Using Third-Party Filters**
Frequency: Continuous
Use only Samsung-approved water filters to avoid potential damage or leaks that may void warranty coverage . -
3. **Regularly Monitor for Unusual Noises**
Frequency: When noticed
Clicking, popping, and other similar sounds are normal, especially during defrosting or when the ice maker is operating .
- Before cleaning or performing maintenance, unplug the appliance from the wall socket to avoid the risk of electric shock or fire.
- Use a clean sponge or soft cloth and a mild detergent in warm water to clean the refrigerator. Avoid using abrasive or harsh cleaners such as window sprays, scouring cleansers, and flammable fluids.
- Regularly use a dry cloth to remove dust or water from the power plug terminals and contact points to prevent any risk of fire or electrical issues.
- Clean the rubber door seals with a mild detergent and a damp cloth. Ensure they are dried thoroughly to maintain the efficiency of the refrigerator.
- Do not clean glass shelves or covers with warm water when they are cold, as they may break due to sudden temperature changes.
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Energy Efficiency Tips
- **Utilize AI Energy Mode:** Activate the AI Energy Mode using the SmartThings app to decrease energy consumption. Note that this may slightly reduce cooling performance.
- **Delay Defrost Operation:** Use the Delay Defrost Capability to schedule defrosting during off-peak hours (default times are 6 am to 10 am from November to April and 3 pm to 7 pm from May to October).
- **Optimize Temperature Settings:** Regularly check and adjust the temperature settings in both the refrigerator and freezer to recommended levels (34°F to 44°F for the fridge and 5°F to -8°F for the freezer). Avoid setting them lower than necessary.
- **Preventing Overloading and Blockage:** Ensure that the refrigerator is not overloaded, and that food items do not block the air vents to maintain efficient airflow and consistent cooling performance.
- **Seal Food Properly:** Wrap food items tightly or store them in sealed containers to reduce the workload on the refrigerator, which helps in maintaining efficient cooling and reducing energy consumption.
- Do not connect the power plug with wet hands to avoid electrical shock.
- Do not store volatile or flammable substances such as benzene, alcohol, or LP gas in the refrigerator, as this may cause an explosion or fire.
- Never put fingers or any objects into the water dispenser outlet, ice chute, or ice maker bucket to avoid personal injury or material damage.
- If a gas leak is detected, avoid any naked flames or potential sources of ignition, and air the room for several minutes to prevent an explosion or fire.
- Unplug the refrigerator before cleaning or performing maintenance to prevent electrical shock or fire.
Disposal Instructions
When disposing of the Samsung RS28CB760012/AA refrigerator, ensure that none of the pipes on the back are damaged. Remove the door and door seals to p...
When disposing of the Samsung RS28CB760012/AA refrigerator, ensure that none of the pipes on the back are damaged. Remove the door and door seals to prevent children or animals from becoming trapped inside. Given that the refrigerator contains a flammable gas (R-600a), contact your local authorities for safe disposal methods. Additionally, the insulation contains cyclopentane, which requires a special disposal procedure.
Environmental Impact
The Samsung RS28CB760012/AA refrigerator utilizes R-600a, a flammable refrigerant, and cyclopentane for insulation, both of which pose environmental hazards if not disposed of properly.
Available Documents
- Manual: SBS_RS5300C_DA68-04562A-00_EN_MES_CFR_29112022.pdf
- Manual: DA68-02659C-02_MI_SEM_NA_EN_ES_FR_221110.pdf
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