Samsung RS28A500ASR/AA Refrigerator
Quick Overview
This page offers general guidance for your Samsung RS28A500ASR/AA Refrigerator. For more personalized help try our expert AI trained to help with this appliance:
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Common Issues and Troubleshooting
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**Ice Maker Not Producing Ice**
This could be due to the ice maker being newly installed and not having had enough time to produce ice, or the freezer temperature being set too high. Ensure the ice maker is switched on and wait for at least 12 hours after installation for the first batch of ice
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**Water Dispenser Not Working**
This can be caused by the water line not being connected properly, or a third-party water filter being used that is not approved by Samsung. Make sure the water line is installed correctly and use only Samsung-approved water filters
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**Refrigerator Not Cooling Properly**
This issue can arise if the refrigerator is overloaded with food items blocking the air vents, or if it is placed near a heat source or direct sunlight. Ensure proper clearance around the refrigerator and avoid overloading it with food
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**Strange Noises**
Normal operational sounds include buzzing (from the ice maker), clicking, or chirping. If abnormal sounds persist, ensure the fan is operating properly and that the refrigerator is not making contact with any surrounding surfaces
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**Frost Buildup**
Frost can accumulate if food items block the air vents or if the refrigerator door is not closed properly. Ensure food does not block the vents and that the door seals are clean and closed properly
Maintenance Recommendations
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**Task
Frequency:
Frequency
Details**
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- Clean Interior Surfaces
Frequency:
Monthly
Use a soft, damp cloth followed by a dry cloth to clean the interior surfaces including shelves, drawers, and containers. Do not use abrasive or harsh cleaners.
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- Clean Exterior Surfaces
Frequency:
Monthly
Wipe the exterior with a soft cloth and mild detergent in warm water. Avoid using benzene, thinner, or Clorox (bleach). Dry thoroughly with a clean cloth to prevent watermarks.
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- Clean Rubber Seals
Frequency:
Monthly
Use a mild detergent and damp cloth to clean the door seals to ensure a proper seal and improve efficiency. Dry well with a cloth.
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- Vacuum Rear Panel
Frequency:
Annually
Use a vacuum cleaner to remove dust and debris from the rear panel to maintain cleanliness and efficiency. Ensure the refrigerator is unplugged during this process to avoid electric shock.
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- Replace Water Filter
Frequency:
Every 6 months
When the Filter Reset indicator turns red, it’s time to replace the water filter. Ensure the water supply line is shut off before replacing. After replacement, reset the filter indicator.
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- Check Water Filter System
Frequency:
If using reverse osmosis
The water pressure should be between 30 to 120 psi. If the pressure is below these specifications, the sediment filter may need replacing or the water tank may need refilling. Remove the water filter if this doesn’t resolve pressure issues.
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- Inspect Ice Maker
Frequency:
As Needed
Ensure the ice bucket is properly inserted if the Ice Maker On indicator blinks. Clean the ice maker and surrounding areas to avoid ice jams and maintain hygiene.
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- General Inspection
Frequency:
Annually
Check all electrical connections, ensure that the power cord is properly plugged in, and verify that there is no damage to any pipes or parts of the refrigerator.
Unplug Before Cleaning: Always unplug the refrigerator before cleaning or performing maintenance tasks to avoid electric shock or fire hazards.
Avoid Harsh Cleaners: Do not use benzene, thinner, or cleaning agents like Clorox™. These substances can damage the surface of the refrigerator and may cause a fire.
Clean Seals Regularly: Ensure to clean the rubber door seals with a mild detergent and a damp cloth. Dirty seals may not close properly and can reduce refrigerator efficiency.
Use Soft Materials: Use a moistened, soft, lint-free cloth or a paper towel to clean the interior and exterior surfaces of the refrigerator. Afterward, dry thoroughly with a clean cloth.
Avoid Water Spray: Never spray water directly on the inside or outside of the refrigerator. This can lead to electric shock or fire hazards.
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Energy Efficiency Tips
Utilize the Delay Defrost Capability to schedule defrosting during off-peak times, as this reduces energy consumption when demand is lower.
Set the refrigerator to the recommended temperature settings of 0 °F (-18 °C) for the freezer and 37 °F (3 °C) for the refrigerator to ensure optimal performance and energy efficiency.
Keep the refrigerator and freezer doors closed as much as possible to maintain internal temperatures and prevent the appliance from using more energy to cool down.
Use the SmartThings app to monitor and manage energy consumption, enabling you to make real-time adjustments for better energy efficiency.
Ensure there is adequate space for ventilation around the refrigerator to prevent it from overworking and consuming more energy.
Do not insert the power plug into a wall socket with wet hands. This may result in an electric shock.
Do not store volatile or flammable substances (such as benzene, thinner, propane, alcohol, etc.) in the refrigerator. This may result in a fire or explosion.
Do not allow children to hang on the refrigerator door or bins. A serious injury may occur.
If large amounts of dust or water enter the refrigerator, disconnect the power plug and contact a Samsung Electronics service center. Otherwise, there is a risk of fire.
Never use gas pipes, telephone lines, or other potential lightning attractors as an electrical ground. This can cause electric shocks, fire, or product malfunction.
Disposal Instructions
Please dispose of the packaging material from this product in an environmentally friendly manner. Ensure that none of the pipes on the back of the ref...
Please dispose of the packaging material from this product in an environmentally friendly manner. Ensure that none of the pipes on the back of the refrigerator are damaged prior to disposal. This product contains R-600a, a flammable gas, which is used as the refrigerant. Contact your local authorities regarding safe disposal of this product. When disposing of this refrigerator, remove the door/door seals and door latch so that small children or animals cannot become trapped inside. Cyclopentane is used in the insulation and requires a special disposal procedure. Please contact your local authorities in regard to the environmentally safe disposal of this product.
Environmental Impact
The Samsung RS28A500ASR/AA refrigerator uses R-600a as a refrigerant, which is a flammable gas. Additionally, cyclopentane is used in the insulation. Both substances require special disposal procedures due to their potential environmental impact.
Available Documents
- Manual: manual.pdf
- Manual: quickguide.pdf
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