Insignia NS-RTM18SS2 Refrigerator
Quick Overview
This page offers general guidance for your Insignia NS-RTM18SS2 Refrigerator. For more personalized help try our expert AI trained to help with this appliance:
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Common Issues and Troubleshooting
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**The refrigerator does not operate**
This issue can occur if the refrigerator is unplugged, there's a low voltage problem, a power failure, or if the refrigerator is in standby mode. Ensuring the unit is properly plugged into a working outlet and verifying that it is not in standby mode can resolve this problem -
**The compressor turns on and off frequently**
This can be caused by the door being opened too often or not closed properly, a dirty door seal, a room temperature that is hotter than normal, or if a large amount of food was recently added. Adjusting the door and keeping it closed, cleaning the door seal, and allowing new food items to cool before adding them can help manage this issue -
**Food in the refrigerator compartment is freezing**
This may occur if the thermostat is set too cold or if the ambient temperature is too low. Adjusting the thermostat to a warmer setting or moving the refrigerator to a warmer location can resolve this problem -
**Food in the refrigerator compartment is not cold**
Possible causes include the door being opened too often or not closed properly, a large amount of food being added recently, the thermostat being set too warm, or the door gasket not sealing properly. Ensuring the door is properly closed, allowing new food to cool down, adjusting the thermostat, and cleaning the door gasket can help maintain appropriate temperatures -
**Moisture buildup inside or outside the refrigerator**
This issue can be due to the door not being closed properly, the refrigerator being placed in a humid location, or food not being packaged properly. Ensuring the door is closed, repositioning the refrigerator to a drier location, and repackaging food can mitigate moisture buildup
Maintenance Recommendations
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1. **Cleaning the interior**
Frequency: **Monthly**
Remove all food, drinks, shelves, and drawers. Mix two tablespoons of baking soda with a quart of warm water and use a soft cloth or sponge to wipe the interior. Rinse with warm water and wipe clean. Ensure the refrigerator is unplugged before cleaning. -
2. **Cleaning the exterior**
Frequency: **Monthly**
Clean dust behind and underneath the refrigerator to improve cooling and energy savings. Make sure there is no debris on the door gaskets. Wipe the outer surface with a soft cloth dampened with soapy water or detergent, then dry it. -
3. **Defrosting the freezer**
Frequency: **As needed**
This refrigerator is frost-free, but if frost forms due to a change in season or temperature, manually remove it by unplugging the refrigerator or wiping it with a dry towel. -
4. **Changing the interior LED light**
Frequency: **As needed**
The LED light is not user-serviceable. It should be replaced by the manufacturer, its service agent, or a similarly qualified person if it fails. -
5. **Shutting down the refrigerator for several months**
Frequency: **As needed**
Turn off the refrigerator, unplug it from the outlet, remove all food, and clean the interior. Leave the door open to avoid condensation, mold, or odor formation. -
6. **Handling power outages**
Frequency: **As needed**
During a power outage, keep the refrigerator doors closed as much as possible. Food inside can typically be kept for several hours. Avoid adding additional food during the outage. -
7. **Moving the refrigerator**
Frequency: **As needed**
Turn off the refrigerator, unplug it, remove all food, secure loose items inside, tape the doors shut, and tie up the power cord. Ensure not to tilt the refrigerator more than 45 degrees when moving. -
8. **Checking door gaskets**
Frequency: **Monthly**
Clean the door gaskets with a soft cloth dampened with soapy water or diluted detergent. Ensure they are sealing properly to maintain cooling efficiency and prevent moisture build-up. -
9. **Leveling the refrigerator**
Frequency: **Annually**
Ensure the refrigerator is level by rotating the front leveling feet. This prevents cooling, frost, or moisture problems that may arise from improper door sealing.
- Before cleaning the interior, unplug the refrigerator and remove all food, drinks, shelves, and drawers. Use a mixture of baking soda and warm water with a soft cloth or sponge to wipe the interior, rinse with warm water, and wipe clean.
- Clean the exterior periodically by wiping it down with a soft cloth dampened with soapy water or a mild detergent. Ensure all surfaces, including behind and underneath the refrigerator, are clean to improve cooling efficiency and energy savings.
- Regularly inspect and clean the door gaskets with a soft cloth dampened with soapy water or a mild detergent, making sure there is no debris, which helps maintain an effective seal and efficiency.
- Avoid using hard brushes, steel balls, wire brushes, abrasives, organic solvents, boiling water, acid, or alkaline items for cleaning, as they may damage the surface and interior of your refrigerator.
- To prevent odors, always wrap or seal food properly before storing it in the refrigerator. It's also important to clean out any spoiled food and ensure that the refrigerator remains clean.
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Energy Efficiency Tips
- Locate your refrigerator in the coolest area of the room, away from heat-producing appliances or heating ducts, and out of direct sunlight.
- Let hot foods cool before placing them in the refrigerator to prevent overloading the compressor, which reduces energy efficiency.
- Wrap foods properly and wipe containers dry before placing them in the refrigerator to minimize frost buildup, which can make the refrigerator less efficient.
- Do not line storage bins with foil, wax paper, or paper towels, as these materials can interfere with air circulation and make the refrigerator less efficient.
- Organize and label food to reduce door openings and extended searches; remove as many items as you can at one time and close the door as quickly as possible.
- **Child Supervision**: Children should be supervised to ensure that they do not play with the appliance.
- **Power Cord Safety**: If the supply cord is damaged, it must be replaced by the manufacturer, its service agent, or similarly qualified persons to avoid a hazard.
- **Flammable Materials**: Do not store explosive substances, such as aerosol cans with a flammable propellant, in this appliance.
- **Ventilation**: Keep ventilation openings in the appliance enclosure or in the built-in structure clear of obstruction.
- **Discarding Old Appliances**: Risk of child entrapment. Before you throw away your old refrigerator or freezer, take off the doors and leave the shelves in place to prevent children from climbing inside.
Available Documents
- Manual: manual.pdf
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