Bosch WGA12400UC Washers

Quick Overview
This page offers general guidance for your Bosch WGA12400UC Washers. For more personalized help try our expert AI trained to help with this appliance:
Chat with My Appliance Bot to troubleshoot issues
Appliance Bot is thinking...
Common Issues and Troubleshooting
-
**Water is not flowing in**
This can occur if the start button has not been pressed, if the filters in the water inlet are blocked, if the faucet is turned off, or if the water inlet hose is kinked or jammed -
**The program does not start**
Common reasons include the start button not being pressed, the door not being closed properly, the control panel lock being activated, or the "Finish in" function being activated -
**Detergent dosage is too high**
An excessive amount of detergent can lead to heavy foam build-up. This might require additional rinsing and can be managed by reducing the detergent amount in future cycles -
**Loud noises during the spin cycle**
This may be due to the appliance not being correctly aligned, the appliance feet not being fixed, or because transit bolts have not been removed -
**The water is not being pumped out**
This can be caused by a blocked drain pipe or water outlet hose, a kinked or trapped drain hose, a blocked drain pump, an incorrectly assembled pump cap, or the hose being improperly installed too high
Maintenance Recommendations
-
1. **Task: Cleaning the Drum
Frequency: Frequency: Regularly
Details:** Permanently washing at low temperatures and a lack of ventilation might damage the drum and cause injury. Regularly run a cleaning program for the drum or wash at a higher temperature. Leave the appliance to dry after each operation with the door open, and leave the detergent drawer to dry. Also, run the Drum Clean program without laundry and using all-purpose washing powder. -
2. **Task: Cleaning the Detergent Drawer
Frequency: Frequency: As needed
Details:** Pull out the detergent drawer, remove the insert, and clean with water and a brush. Dry them thoroughly before replacing. Also, clean the opening for the detergent drawer before pushing it back in. -
3. **Task: Cleaning the Drain Pump
Frequency: Frequency: In the event of faults, such as blockages or rattling noises
Details:** Turn off the faucet, switch off the appliance, and disconnect from the power supply. Open the service flap, loosen the screws, and use a container to catch drainage. Remove the sealing cap cautiously to prevent touching hot detergent solution. Clean interior parts of the pump by removing dirt and ensuring impellers can rotate. Reassemble carefully before use. -
4. **Task: Checking Water Pressure and Hoses
Frequency: Frequency: Regularly
Details:** Ensure water pressure is between 14.5 psi and 145 psi. If it exceeds the maximum, install a pressure-reducing valve. Never kink, crush, or modify the water hoses. Only use supplied or genuine spare hoses.
- Regularly run a program for cleaning the drum or wash at a high temperature setting, and allow the appliance to dry after each use with the door and detergent drawer open.
- Clean the detergent drawer and its compartment periodically using water and a brush to ensure efficient operation.
- Empty and clean the drain pump occasionally, especially if you notice unusual noises or blockages.
- Avoid using strong, abrasive cleaners on the exterior surfaces of the machine; instead, use a soft, damp cloth with mild detergent.
- Ensure the water inlet is correctly connected, using only the supplied or genuine replacement hoses to prevent leaks and appliance damage.
Get Personalized Support for Your Bosch WGA12400UC
- Receive tailored maintenance reminders
- Access our expert AI troubleshooting 24/7
- Extend your appliance's lifespan
- Save money on unnecessary repairs
Join My Appliance Bot today and take control of your Washers maintenance!
Limited time offer. Start using it free during our beta period. No credit card required.
Energy Efficiency Tips
- Choose programs with low temperatures and longer wash times to use the maximum load capacity, which optimizes energy and water consumption.
- Add detergent based on the degree of soiling; less detergent can be used for light to normal soil settings, reducing unnecessary chemical use.
- Reduce washing temperature for lightly and normally soiled laundry, as lower temperatures consume less energy while still cleaning effectively.
- Set the maximum spin speed if drying laundry in a tumble dryer afterward; drier laundry shortens drying time, further reducing energy use.
- Avoid using the prewash cycle when not necessary, as it increases both energy and water consumption.
- Never operate a damaged appliance, as it may cause an electric shock. Ensure all connections are secure and compliant with local codes before use.
- Keep children under the age of 3 and pets away from the appliance. The washer is not intended for use by those with reduced physical or mental capabilities without supervision.
- Always disconnect the appliance from the power supply before carrying out any maintenance. Use only original spare parts for repairs.
- Avoid washing fabrics treated with flammable cleaning agents to prevent explosion hazards.
- Ensure the power cord does not come into contact with sharp edges or heat sources to avoid electrical dangers.
Disposal Instructions
Unplug the appliance from the power supply, cut through the power cord, and dispose of the appliance in an environmentally responsible manner. This ca...
Unplug the appliance from the power supply, cut through the power cord, and dispose of the appliance in an environmentally responsible manner. This can be done by contacting your specialist dealer or local authority for current disposal methods.
Environmental Impact
The Bosch WGA12400UC Washer is designed with environmental sustainability in mind, using energy and water efficiently. It is ENERGY STARĀ® certified, consuming 84 kWh per year and 2,379 gallons of water annually.
Available Documents
- Manual: energy_guide-ygnAOf.pdf
- Manual: installation_guide-3LiwbA.pdf
- Manual: manual-XOyI7h.pdf
- Manual: specification_sheet-AK7tfK.pdf
Sign up to access these documents and get personalized support for your appliance.